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    How SMBs Can Improve Customer Experience

    CRM for Small and Midsize Businesses 

    With 84% of customers claiming that a company’s experience is just as important as its products and services, a business’s survival is dependent on its ability to provide optimal customer experiences. This is good news for small and midsize businesses,...

    What is Software Integration?

    Software Integration, Explained 

    Manufacturers often maintain multiple software systems for their front and back offices without realizing that there’s a better way to run their enterprise. Keeping ERP, CRM and other systems separated results in information silos, gaps in processes and limited...

    Integrate ERP and CRM to Cut Manufacturing Waste

    ERP and CRM Integration for Lean Manufacturing

    It seems counterintuitive to say that enterprise software can help manufacturers reduce waste and support leaner practices. If you spend time and money on a new system, aren’t you creating more waste? Sounds logical, but here’s the truth:...

    CRM: The Cure for Common Sales Pains

    How CRM Improves Sales Processes 

    Sales reps always have their eyes on their quotas, looking to further customer relationships and capitalize on new opportunities to increase profits. But we all know the difficulties of meeting sales goals. Keeping up with various customer interactions,...

    CRM Trends to Watch for in 2020

    What Does CRM Have in Store for Next Year? 

    Two factors are essential for manufacturing or distribution growth: modern technology and customer relationships. With enterprise technology changing at a rapid pace and customers becoming more discerning, outdated software and poor customer...

    Does Your Business Need a Custom Software Solution?

    Benefits of ERP Customization 

    No business needs to build an enterprise software system from scratch any more. With the range of out-of-the-box ERP solutions on the market, manufacturers and distributors can find the tools, metrics and modules they need without breaking the bank on a homegrown...

    10 Ways Epicor Commerce Connect Transforms Businesses

    ERP and eCommerce in One Place 

    Does your staff waste hours each week manually entering online orders into your enterprise resource planning (ERP) software? Do you have to manually update website prices? Do you lack an online store altogether, making it more difficult for consumers to find out...

    10 Reasons to Implement CRM

    Why Do You Need CRM Software? 

    With greater customer expectations and global competition, the pressure is on for manufacturers and distributors to enhance customer relationships. Naturally, many enterprises are seeking out customer relationship management (CRM) software to refine their sales...

    5 Signs that Your Business Needs ERP Software

    Do You Need ERP? 

    No organization should make major investments or changes without thorough consideration. That includes undergoing an enterprise resource planning (ERP) software implementation. Having said that, some businesses will stay the course or delay making decisions because they’re...

    How to Capitalize on ERP Innovation

    AI and IoT Use Cases 

    Industry 4.0, Fourth Industrial Revolution, the Digital Factory—whatever term you want to use, the bottom line is that manufacturing and distribution are undergoing a radical transformation. Rapid advancements in enterprise technology deliver real-time insights and...

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