With 84% of customers claiming that a company’s experience is just as important as its products and services, a business’s survival is dependent on its ability to provide optimal customer experiences. This is good news for small and midsize businesses,...
Manufacturers often maintain multiple software systems for their front and back offices without realizing that there’s a better way to run their enterprise. Keeping ERP, CRM and other systems separated results in information silos, gaps in processes and limited...
It seems counterintuitive to say that enterprise software can help manufacturers reduce waste and support leaner practices. If you spend time and money on a new system, aren’t you creating more waste? Sounds logical, but here’s the truth:...
Sales reps always have their eyes on their quotas, looking to further customer relationships and capitalize on new opportunities to increase profits. But we all know the difficulties of meeting sales goals. Keeping up with various customer interactions,...
Two factors are essential for manufacturing or distribution growth: modern technology and customer relationships. With enterprise technology changing at a rapid pace and customers becoming more discerning, outdated software and poor customer...
No business needs to build an enterprise software system from scratch any more. With the range of out-of-the-box ERP solutions on the market, manufacturers and distributors can find the tools, metrics and modules they need without breaking the bank on a homegrown...
Does your staff waste hours each week manually entering online orders into your enterprise resource planning (ERP) software? Do you have to manually update website prices? Do you lack an online store altogether, making it more difficult for consumers to find out...
With greater customer expectations and global competition, the pressure is on for manufacturers and distributors to enhance customer relationships. Naturally, many enterprises are seeking out customer relationship management (CRM) software to refine their sales...
No organization should make major investments or changes without thorough consideration. That includes undergoing an enterprise resource planning (ERP) software implementation. Having said that, some businesses will stay the course or delay making decisions because they’re...
Industry 4.0, Fourth Industrial Revolution, the Digital Factory—whatever term you want to use, the bottom line is that manufacturing and distribution are undergoing a radical transformation. Rapid advancements in enterprise technology deliver real-time insights and...