In our recent post about developing a business case for an ERP implementation, we described the difficulty of convincing executives and stakeholders to back software projects. While they tend to focus on the risk, complexity and costs of IT initiatives, they fail to see the...
Every company knows that its success depends on its ability to deliver excellent customer experiences. 84% of customers consider the experience just as important as the products and services that a business offers. However, companies and consumers still aren’t on...
A booming economy has led to a level of optimism that hasn’t been seen in U.S. manufacturing for several years. But at the same time, manufacturers are also experiencing a massive labor shortage that is only expected to become worse. A recent study found that...
No manufacturer or distributor makes a software investment to maintain the status quo. A recent study found that the top two reasons for implementing ERP were to improve business performance and pursue growth. But how do you select the right solution to...
Two factors are essential for manufacturing or distribution growth: modern technology and customer relationships. With enterprise technology changing at a rapid pace and customers becoming more discerning, outdated software and poor customer...
Manufacturers and distributors often tremble at the idea of disruption. Whether it’s a mass change in the workforce or impending regulations, enterprises look at disruption as a threat. However, disruption can also take on a positive meaning when...
In the context of business, we tend to think of value in terms of dollars and cents. However, to drive financial value, manufacturers must build their processes and work environment around more abstract values such as teamwork, innovation and freedom to...