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How SMBs Can Improve Customer Experience

CRM for Small and Midsize Businesses 

With 84% of customers claiming that a company’s experience is just as important as its products and services, a business’s survival is dependent on its ability to provide optimal customer experiences. This is good news for small and midsize businesses,...

Why Small Manufacturers Need Digital Transformation

Smart Manufacturing for SMBs 

High costs and limited resources have long kept small manufacturers away from cutting-edge enterprise technology. Fortunately, the barriers to digital transformation are erodingSoftware vendors are developing ways to make innovative features user-friendly and...

CRM Trends to Watch for in 2020

What Does CRM Have in Store for Next Year? 

Two factors are essential for manufacturing or distribution growth: modern technology and customer relationships. With enterprise technology changing at a rapid pace and customers becoming more discerning, outdated software and poor customer...

Elevate Your Enterprise: Integrate Salesforce and Epicor

Integrate Salesforce and Epicor

How to Get Your Sales Team to Use CRM

Why Aren’t Sales Reps Using CRM? 

When I recently attended a meet-up for marketing professionals, one person asked an all-too-common question: “How do we get our sales team to use CRM?” 

Selecting a CRM or ERP Software Super User

Who Should Be Your Software Super User?

What is CRM, and Why Do You Need It?

CRM, Explained

As we mentioned in our explanation of ERP, searching for the right enterprise software can be a daunting task. How is it even possible to keep up with all the jargon and acronyms of the software marketplace? Businesses frequently get the systems mixed up, especially ERP and CRM....

Unite CRM and ERP for Rapid ROI

CRM and ERP Integration

Pen and paper, peanut butter and jelly, peaches and cream—some things just work better together. That’s certainly the case for customer relationship management (CRM) and enterprise resource planning (ERP) systems. However, businesses often don’t see the need for a CRM...

Use CRM to Strengthen Your Manufacturing Floor—Really!

How Does CRM Drive Manufacturing Success?

8 CRM User Adoption Quick Tips

Achieve End-to-End CRM User Adoption 

Understandably, CRM software projects often focus on the software. Steps are taken throughout the implementation to ensure technical requirements are met to deploy the CRM solution on time and on budget. But in this process, a very important ingredient for...

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