With 84% of customers claiming that a company’s experience is just as important as its products and services, a business’s survival is dependent on its ability to provide optimal customer experiences. This is good news for small and midsize businesses,...
Finding a CRM consultant is no light task. The best way to accomplish a successful enterprise software project is through teaming up with experts. They lessen risk, provide deep insight and take pressure off your IT team. However, making the wrong choice in...
High costs and limited resources have long kept small manufacturers away from cutting-edge enterprise technology. Fortunately, the barriers to digital transformation are eroding. Software vendors are developing ways to make innovative features user-friendly and...
Sales reps always have their eyes on their quotas, looking to further customer relationships and capitalize on new opportunities to increase profits. But we all know the difficulties of meeting sales goals. Keeping up with various customer interactions,...
Two factors are essential for manufacturing or distribution growth: modern technology and customer relationships. With enterprise technology changing at a rapid pace and customers becoming more discerning, outdated software and poor customer...
Sales reps are all about pushing deals to the finish line, but they must overcome several hurdles to get there. Simple tasks like finding the right information to fill documents or collecting signatures can slow down the sales cycle and cause reps to miss their...
When businesses are seeking out the right enterprise software solution, one of the first areas they investigate is how much they’ll get back from their investment. Customer relationship management (CRM) instances deliver a significant return on your investment,...
When I recently attended a meet-up for marketing professionals, one person asked an all-too-common question: “How do we get our sales team to use CRM?”
With greater customer expectations and global competition, the pressure is on for manufacturers and distributors to enhance customer relationships. Naturally, many enterprises are seeking out customer relationship management (CRM) software to refine their sales...