The Relationship Era, the Customer Revolution, the Digital Age—whatever you want to call our current period in customer relationships, the bottom line is this: Digital innovation has transformed how customers find and interact with businesses, and with...
All manufacturing industries have undergone immense changes in recent years, but none more so than automotive manufacturing. Automotive manufacturers are often the first to capitalize on the latest digital innovations, and with technology expanding at a...
It’s a question that a lot of businesses find themselves asking: Magento or Shopify? Manufacturers, distributors and B2B sellers are starting to figure out that online stores aren’t just for B2C retailers anymore. However, when it comes to choosing the...
Are you still taking phone orders from clients? Are you still spending way too much money on paper catalogs that are just getting pushed aside before they ever reach potential customers? Too many manufacturers still rely on these outdated methods and are...
Think you can drive traffic and sales the instant you launch your online store? Think again. The online marketplace is flooded with eCommerce sites all biding for the attention of consumers. To gain an edge over the competition, you must stay on top of the...
At this year’s Epicor Insights conference, our CEO Matt Schuval spoke about the power ERP integrations bring to businesses, especially regarding customer experiences. Software integrations create an interconnected system that provides all the information you need to...
Unlike B2C purchases, B2B transactions result primarily from careful, logical decision making. That doesn’t mean, however, that businesses looking to purchase goods from manufacturers and distributors don’t want a personalized customer experience. We all know...
Amazon has become a formidable force in our marketplace, disrupting business strategies the world over. This has placed a particularly heavy burden on traditional distributors, who often don’t know where to begin in developing an online presence. And...
