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    CRM Aligns Sales, Marketing and Service

    Optimize Your Customer Service

    We’ve written before on the importance of using customer relationship management (CRM) solutions to align marketing and sales, but what often gets left out of the equation is customer service. However, customer service has never played a more critical role in...

    What Epicor Customer Support Changes Mean for You

    2 Takeaways from the New Customer Support Policy

    For software vendors to stay ahead, they can’t focus on technology alone. That’s why, after recently releasing version 10.2 of their ERP software, Epicor also revamped their customer support policy to improve their services. Their new policy...

    Is Your Website Ready for Global Traffic?

    Use eCommerce for Global Expansion

    Online stores empower manufacturers and distributors to gain customers and clients just about anywhere at any time. This power, however, can only be fully leveraged when businesses take a careful approach to building their website to attract a wide array of...

    Improve Food Traceability Using ERP

    Food Supply Chain Traceability Risks and Solutions

    Food Industry Compliance Risks: How ERP Can Help

    Best CRM: Salesforce vs Dynamics (Part II) — CRM Mobility

     

    Are CRM and ERP Software Full of Empty Promises?

    The Truth About CRM & ERP Software

    I recently spoke with a company at a local user group meeting that was just finishing a quick start CRM system deployment. They shared with me a sentiment regarding their new system that I was becoming very familiar with. Once their system had gone live, it...

    Epicor vs Sage X3

    Epicor vs Sage X3

    For many seeking a dynamic new ERP solution, drafting a shortlist is not always easy. In fact, investors often find it difficult to self-identify with the many leading solutions on the market today. This involves a procuring a complete analysis of process work flows, company...

    House of Cards Using Business Intelligence To Design The Popular Show?

     

    Photo Courtesy of Netflix Inc. 2015
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