10 Ways ERP Integration Can Transform Your Business

On April 24, 2019, Posted by Paul Arthur, In automating processes, change management, Customer centric, Customer Experience, data integration, data sync, enterprise data, Epicor ERP, erp integration, software integration, systems integration, unity, crm erp integration, customer service, IoT, ROI, ecommerce integration, industry 4.0, erp hubspot integration, user experience With No Comments

Software Integration for Business Transformation

Many manufacturers and distributors think their transformation is complete once they’ve implemented enterprise resource planning (ERP) software. There are two problems with this conclusion:

IoT and ERP: The Keys to Future Enterprise Success

On March 25, 2019, Posted by Paul Arthur, In epicor partner, ERP, integration, internet of things, customer service, epicor, erp consulting firm, Internet of things software, IoT, IoT ERP, IoT system, lean manufacturing, manufacturing, quality management, kanban, factory of the future With No Comments

Building a Connected, Intelligent Enterprise

As you might have expected, the Internet of Things (IoT) is all about connecting “things” like products and machinery to the internet. Internet-enabled sensors track the performance and usage of products and equipment, sending valuable insights to ...

New Updates Coming for Microsoft Dynamics 365 CRM

On January 31, 2019, Posted by Candice Evertowski, In crm consulting, sales, sales software, crm software, customer service, dynamics CRM update, dynamiics crm implementation, erp crm integration, Microsoft Dynamics CRM, AI, omnichannel With No Comments

What’s Next for the CRM Vendor?

A word of advice: when searching for an enterprise software vendor, pay attention to their update release notes. Vendors have a responsibility to provide their clients with continuous improvements and patches, ensuring their systems run seamlessly and include...

Top 5 Ways to Improve Salesforce Usage

On January 24, 2019, Posted by Matt Schuval, In certified salesforce, CRM, crm best practices, crm consulting, marketing, sales, sales cloud, salesforce, salesforce best practices, salesforce cloud, salesforce sales cloud, customer service, partners, salesforce.com, salesforce consulting With No Comments

Salesforce CRM Best Practices

The value your enterprise software adds to your company all depends on your users. A critical error project teams often make when implementing CRM software is training users how to leverage new tools but not why. Without understanding the benefits of the software,...

CRM: The Cure for Common Sales Pains

On January 17, 2019, Posted by Jessica Staley, In crm consulting, Customer Experience, sales, Salesforce, unity, crm software, customer relationship managment, customer service, erp crm integration, Microsoft Dynamics CRM, microsoft dynamics 365, AI, salesforce einstein, forecasting With No Comments

How CRM Improves Sales Processes

Sales reps always have their eyes on their quotas, looking to further customer relationships and capitalize on new opportunities to increase profits. But we all know the difficulties of meeting sales goals. Keeping up with various customer interactions,...

How is IoT Transforming CRM?

On December 19, 2018, Posted by Paul Arthur, In crm consulting, Customer Experience, marketing, sales process, salesforce, crm software, customer service, IoT, field service management With No Comments

IoT for CRM

When we predicted which trends will shape ERP software in 2019, we heralded the Internet of Things (IoT) as one of the biggest game changers in the coming year. However, this trend isn’t limited to ERP. CRM systems are increasingly leveraging IoT technology to improve front-end...

10 Reasons to Implement CRM

On December 13, 2018, Posted by Amanda Hagedorn, In automating processes, cloud crm, crm consulting, Customer centric, Customer Experience, Salesforce, unity, collaboration software, crm software, customer service, erp crm integration, Microsoft Dynamics CRM, mobile crm, microsoft dynamics 365, sales team, AI, customer support With No Comments

Why Do You Need CRM Software?

With greater customer expectations and global competition, the pressure is on for manufacturers and distributors to enhance customer relationships. Naturally, many enterprises are seeking out customer relationship management (CRM) software to refine their sales...

ERP and Lean Manufacturing: The Perfect Match

On October 18, 2018, Posted by Candice Evertowski, In enterprise resource planning, ERP, erp and lean manufacturing, internet of things, pull production, connected enterprise, customer service, demand planning, IoT, lean manufacturing, quality management, Epicor Platinum Partner, kanban With No Comments

ERP and Lean Manufacturing Go Hand in Hand

Exciting Developments from Salesforce CRM

On October 02, 2018, Posted by Candice Evertowski, In cloud crm, crm consulting, Salesforce, crm software, customer service, dreamforce, AI, salesforce einstein With No Comments

Dreamforce 2018 Announcements

Every year, Salesforce holds their four-day Dreamforce conference to inspire companies to unlock the full potential of their customer relationship management (CRM) software. The conference also serves as an opportunity for Salesforce to unveil exciting new...

How Does CRM Generate ROI for Manufacturers?

On September 24, 2018, Posted by Candice Evertowski, In crm for manufacturing, Salesforce, unity, crm erp integration, crm software, customer service, lean manufacturing, microsoft dynamics 365, ROI, AI, salesforce einstein, field service management With No Comments

CRM for Manufacturing Success

For too long, many manufacturers have put all their efforts into managing their production lines, but at a cost. In their unwavering focus to improve manufacturing performance, they’ve left out a critical component: their customer relationships. With customer...

1 2 3 4

...