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How to Select the Right CRM Solution

CRM Selection Tips 

Salesforce Einstein: Transforming Business With AI

What Do You Need to Know about AI?

“Life is like riding a bicycle. To keep your balance you must keep moving.”—Albert Einstein

Does Your Business Need a CRM Consultant?

CRM Consulting Firm 

Manufacturers and distributors receiving poor customer feedback or struggling to meet their sales quotas naturally seek out customer relationship management (CRM) software to reverse these trends. However, they don’t necessarily know the best way to invest in front-office...

3 Tips for Improving CRM Use

Get the Most from Your CRM Software

A common dilemma we see organizations face when implementing a new CRM system is determining the best way to use it. Many businesses assume that once they purchase the CRM software licenses, they can simply install the software and watch it work its magic to...

How Safe is Your Data in the Cloud?

The Truth About Cloud Security

Today's enterprise is faster and more connected than ever. One reason for this improvement is the massive shift from on-premises legacy systems to cloud suites and integrated hybrid systems. Yet, many remain pessimistic of cloud capabilities since usage largely...

CRM is Revolutionizing Field Service Management

How Advanced Technology Improves Field Service

The Harvard Business Review claims that customer relationships are now about twice as important as brand value in determining overall enterprise worth. That’s because customers now have more options than ever. No matter the flashiness of the brand...

CRM Aligns Sales, Marketing and Service

Optimize Your Customer Service

We’ve written before on the importance of using customer relationship management (CRM) solutions to align marketing and sales, but what often gets left out of the equation is customer service. However, customer service has never played a more critical role in...

Free CRM - What is Sugar CRM, Really?

Free CRM - What is SugarCRM, Really?

One of the most searched terms relating to CRM software is the term, "free CRM". In fact, free CRM is searched nearly 44,000 times per month. What we assume most businesses are looking for here is a free CRM software solution that will allow them to ...

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