What Do You Need to Know about AI?
“Life is like riding a bicycle. To keep your balance you must keep moving.”—Albert Einstein
CRM Consulting Firm
Manufacturers and distributors receiving poor customer feedback or struggling to meet their sales quotas naturally seek out customer relationship management (CRM) software to reverse these trends. However, they don’t necessarily know the best way to invest in front-office...
Get the Most from Your CRM Software
A common dilemma we see organizations face when implementing a new CRM system is determining the best way to use it. Many businesses assume that once they purchase the CRM software licenses, they can simply install the software and watch it work its magic to...
How Advanced Technology Improves Field Service
The Harvard Business Review claims that customer relationships are now about twice as important as brand value in determining overall enterprise worth. That’s because customers now have more options than ever. No matter the flashiness of the brand...
Optimize Your Customer Service
We’ve written before on the importance of using customer relationship management (CRM) solutions to align marketing and sales, but what often gets left out of the equation is customer service. However, customer service has never played a more critical role in...
Free CRM - What is SugarCRM, Really?
One of the most searched terms relating to CRM software is the term, "free CRM". In fact, free CRM is searched nearly 44,000 times per month. What we assume most businesses are looking for here is a free CRM software solution that will allow them to ...