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CRM Trends to Watch for in 2020

What Does CRM Have in Store for Next Year? 

Two factors are essential for manufacturing or distribution growth: modern technology and customer relationships. With enterprise technology changing at a rapid pace and customers becoming more discerning, outdated software and poor customer...

How to Get Your Sales Team to Use CRM

Why Aren’t Sales Reps Using CRM? 

When I recently attended a meet-up for marketing professionals, one person asked an all-too-common question: “How do we get our sales team to use CRM?” 

CRM Functionality Checklist

What are the CRM Essentials? 

Customer relationship management (CRM) software can take your business performance to the next level. Time and time again, studies have demonstrated the advantages of CRM solutions: 

How to Select the Right CRM Solution

CRM Selection Tips 

Latest CRM Advances Boost Customer Relationships

Transform Customer Experiences

In a web-first, mobile-first world, providing fast service around the clock is not just a possibility—it’s an imperative for winning deals and retaining clients. Modern technology has accelerated customer demands, and businesses have to keep up with the pace....

Mapping Your Sales Process in Your CRM

A Guide to Mapping Your Sales Process in CRM

The whole point of implementing CRM software is to enhance your sales process. However, no CRM platform can inherently support your exact operations. Leading vendors like Microsoft Dynamics 365 CRM and Salesforce include a wide range of tools...

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