For too long, many manufacturers have put all their efforts into managing their production lines—but at a cost. In their unwavering focus to improve shop floor performance, they’ve left out a critical component: their customer relationships. With customer...
Many manufacturers and distributors think their transformation is complete once they’ve implemented enterprise resource planning (ERP) software. There are two problems with this conclusion:
Information silos: They’re the enemy of any modern business. Our ever-growing mass of enterprise data becomes siloed in separate locations, departments and software applications, interrupting workflows and hindering visibility.
Enterprise software integrations connect ERP, CRM, eCommerce and other forms of software into a single source of truth. But when the project goes awry, your integration could become a single source of chaos and waste. A business’s failure to...
ERP and CRM software make the perfect pair. When they’re joined together through a software integration, they fill in gaps, allowing processes and data to flow seamlessly. From the top floor to the shop floor, users love the visibility and efficiency that...
Digital transformation is a term that gets lightly tossed around in the tech industry, but most people don’t truly understand what this means. Digital transformation is all about the journey, not the destination. As industries and technology change, so too will...
