Traits of a Customer Company

    Traits of a Customer Company

    We hear buzzwords like customer centric and social enterprise bantered around on a daily basis. If you are wondering what it really looks like to be a customer company, take a look at recommendations by Datix partner, Salesforce.com. In today’s ever connected world,...

    Epicor Social Enterprise Fosters Collaboration

    Epicor Social Enterprise Fosters Collaboration

    Epicor Social Enterprise (ESE) is another great way software is used for building collaboration. While conference calls and emails have been around for many years, manufacturers are continuously looking for effective, improved communication tools....

    What is Consulting 3.0?

    So I came across an interesting take on the next phase of consulting. Particularly around changing delivery models where businesses need less help up front to identify problems and more talent around the "solution selection and implementation work." So is consulting 3.0 just another mantra or...

    Manage Tax Complexities with Epicor Tax Connect

    Manage Tax Complexities with Epicor Tax Connect

    With more than 14,500 United States and Canadian tax jurisdictions, keeping track of the changing rules, rates and boundaries can be relentless. Collecting and remitting sales and use tax is government required. It doesn’t drive revenue so it is...

    Gartner Identifies the Top Tech Trends of 2014

    Gartner, the world’s leading information technology research and advisory firm, examined the tech industry’s top trends. As a member of the tech community, specifically in the realm of ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) I am always interested in staying...

    CIOs favor Industry Specific ERP Software for Greater User Adoption

    CIOs favor Industry Specific ERP Software for Greater User Adoption

    Vertical functionality in ERP systems is favored by CIOs who have had trouble in the past upgrading from highly customized software systems. Selecting an industry specific ERP allows for customizations as well as greater...

    Improve Sales with Social CRM

    Improve Sales with Social CRM

    Social CRM (the practice of connecting social network and mobile applications to your Customer Relationship Management software) is an increasingly hot topic amongst businesses that want to effectively connect with their customers.  Salesforce.com notes in their...

    Digital Marketers Plan on Investing in CRM & Technology in 2014

    The results are in from the Marketing Budgets Report 2014. Seventy percent of businesses are planning on increasing their investment in digital marketing technology. The report from Econsultancy and Responsys shows also that 2% of businesses will decrease budgets while 28% will keep the same...

    Microsoft Caters to a Modern Marketing Executive with CRM Updates

    Does your CRM (customer relationship management) software allow you to effectively reach your customers?  Better than your competition?  New Microsoft updates are expected to help you do just that. Element three, an inbound marketing agency, points out the shift in consumer attitudes reflect how...

    What Cloud Adoption Rates Mean for Manufacturers

    What Cloud Adoption Rates Mean for Manufacturers

    Is Cloud ERP (Enterprise Resource Planning) software the best option to replace aging ERP systems? The simple answer: It depends. For some CIOs and CTOs this will be a question of paramount importance. The rates of adoption are indicative of...

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