CRM Comparison: Salesforce vs. Microsoft Dynamics 365

    Choose the Right CRM Vendor 

    Sometimes when you pit two software vendors against each other, there isn’t a clear winner. That’s the case with our match up of Salesforce and Microsoft Dynamics 365 CRM. Both vendors have a strong standing in the CRM marketplace and possess many of the same...

    Risks and Rewards of Business Process Automation

    When Does Automation Go Too Far? 

    Labor shortages and the ability to increase accuracy and efficiency make business process automation enticing for manufacturers and distributors. But when does automation go too far? This is the question that has divided industry experts and thought leaders.  

    How is AI Transforming ERP?

    Artificial Intelligence for ERP 

    For years, industry analysts have been speculating how artificial intelligence (AI) will make its way into our workplaces. Now, those speculations are starting to become reality. ERP vendors, such as Epicor, are increasingly embedding AI functionality into their...

    Epicor Insights 2019 Recap

    Latest Announcements from Epicor 

    Each spring, thousands of Epicor users and partners gather for Epicor Insights, a conference where customers can attend training sessions and keynotes to learn how to make the most of their ERP software. It’s also an opportunity for customers to find out what’s...

    Unlock the Power of AI to Boost B2B Sales

    AI for B2B Selling 

    Artificial intelligence (AI) has dominated headlines in recent years. Incredible innovations have made AI a mainstay in various aspects of our lives, particularly at the workplace. With CRM software vendors constantly rolling out new AI developments, the technology has...

    How Manufacturers Succeed with Salesforce

    Salesforce CRM Success Stories 

    Mergers and acquisitions, growing customer expectations, complex processes—all this and more put a strain on manufacturing sales cycles. Manufacturers must redesign front-end operations in response to both internal and external challenges, but where should they...

    New Updates Coming for Microsoft Dynamics 365 CRM

    What’s Next for the CRM Vendor? 

    A word of advice: when searching for an enterprise software vendor, pay attention to their update release notes. Vendors have a responsibility to provide their clients with continuous improvements and patches, ensuring their systems run seamlessly and include...

    CRM: The Cure for Common Sales Pains

    How CRM Improves Sales Processes 

    Sales reps always have their eyes on their quotas, looking to further customer relationships and capitalize on new opportunities to increase profits. But we all know the difficulties of meeting sales goals. Keeping up with various customer interactions,...

    Salesforce Einstein: Transforming Business With AI

    What Do You Need to Know about AI?

    “Life is like riding a bicycle. To keep your balance you must keep moving.”—Albert Einstein

    10 Reasons to Implement CRM

    Why Do You Need CRM Software? 

    With greater customer expectations and global competition, the pressure is on for manufacturers and distributors to enhance customer relationships. Naturally, many enterprises are seeking out customer relationship management (CRM) software to refine their sales...

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