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How SMBs Can Improve Customer Experience

CRM for Small and Midsize Businesses 

With 84% of customers claiming that a company’s experience is just as important as its products and services, a business’s survival is dependent on its ability to provide optimal customer experiences. This is good news for small and midsize businesses,...

Why Small Manufacturers Need Digital Transformation

Smart Manufacturing for SMBs 

High costs and limited resources have long kept small manufacturers away from cutting-edge enterprise technology. Fortunately, the barriers to digital transformation are erodingSoftware vendors are developing ways to make innovative features user-friendly and...

The Business Case for Upgrading ERP

Why Upgrade ERP?  

In our recent post about developing a business case for an ERP implementation, we described the difficulty of convincing executives and stakeholders to back software projects. While they tend to focus on the risk, complexity and costs of IT initiatives, they fail to see the...

CRM: The Cure for Common Sales Pains

How CRM Improves Sales Processes 

Sales reps always have their eyes on their quotas, looking to further customer relationships and capitalize on new opportunities to increase profits. But we all know the difficulties of meeting sales goals. Keeping up with various customer interactions,...

CRM Trends to Watch for in 2020

What Does CRM Have in Store for Next Year? 

Two factors are essential for manufacturing or distribution growth: modern technology and customer relationships. With enterprise technology changing at a rapid pace and customers becoming more discerning, outdated software and poor customer...

Mastering Digital Disruption

Transform Your Business with Enterprise Software

Manufacturers and distributors often tremble at the idea of disruption. Whether it’s a mass change in the workforce or impending regulations, enterprises look at disruption as a threat. However, disruption can also take on a positive meaning when...

What Makes ERP a Must for Manufacturing CIOs?

ERP Meets CIO Goals 

The manufacturing CIO’s position has evolved to encompass more than implementing and managing IT investments. According to Gartner’s CIO Agenda, innovation and transformation are the core responsibilities of 84% of surveyed CIOs from top-performing organizationsThey play...

ERP Powers Industry 4.0 Manufacturing

Epicor ERP and Industry 4.0

2010s Rewind: The Evolution of ERP

The Decade in ERP 

With the holiday season under way, we’re closing out not only the year but also the decade. You know what that means: end of the decade wrap-up lists. The 2010s have been a busy time for enterprise technology. This decade saw the rise of the Fourth Industrial Revolutiona...

Microsoft Dynamics CRM Drives ROI for Your Business

Generate ROI from Your CRM 

When businesses are seeking out the right enterprise software solution, one of the first areas they investigate is how much they’ll get back from their investment. Customer relationship management (CRM) instances deliver a significant return on your investment,...

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