Leadership Skills Needed to be a Tech Enabler

    In recent years I have learned a valuable lesson about my role. I have to be a proponent and enabler of technology even though I am managing the operational side of business. In the past, as CFO at another company I was involved with managing the implementation and deployment of an ERP system....

    Microsoft Values Security Ahead of Data Privacy Day

    On January 20, 2014, Posted by Paul Arthur, In Solutions and Services, Microsoft Dynamics CRM With No Comments

    Data Privacy Day is coming up in the United States on January 28, 2014. Data Privacy Day was enacted to raise awareness and promote data privacy in the online space. It commemorates a 1981 international treaty, Convention 108, pertaining to privacy and data protection. For businesses, who want...

    Microsoft Dynamics CRM gets even Better with Parature Acquisition

    On January 16, 2014, Posted by Paul Arthur, In Solutions and Services, Microsoft Dynamics CRM With No Comments

    Two customer focused companies are joining together to deliver amazing customer experiences. On Tuesday, January, 7, 2014 Microsoft Corp., a Datix partner, announced it had reached a definitive agreement to acquire Parature. By joining forces with Parature, a leading provider of cloud-based...

    Industrial Machinery & Equipment Manufacturers Gain Better Customer Experience with Updated ERP

     

    Industrial Machinery & Equipment Manufacturers Gain Better Customer Experience

    Epicor software, the global leader in industrial enterprise software and a Datix partner, joined forces with IDC Manufacturing Insights to conduct a study. According to the IDC Study: Industrial Machinery and...

    Manage Bandwidth Hungry Applications Effectively

    Manage Bandwidth Hungry Applications Effectively

    Can your network handle the amount of data, applications and devices your business uses on a daily basis? ERP, enterprise resource management, can be an extremely bandwidth hungry application. With the proper network monitoring and infrastructure...

    What's in a name? How Datix Received its Name

    On January 13, 2014, Posted by Datix Insider, In The Datix Insider, Datix: Under the Hood With No Comments
    We are a 16 year old software company with a name that might not immediately conjure up exactly what we do. That is unless you learn a little bit more about our back story. Starting with the name: Datix is a combination of Data and UNIX (a  multitaskingmulti-user computer  operating system...

    Improved Customer Service: Precision Machining Company Implements ERP

    Improved Customer Service: Precision Machining Company Implements ERP

    Company: PDS Industries

    Location: Irwin, PA

    Employees: 110

    Solution: Epicor ERP

    Industry: Precision Machining for Defense and Aerospace

    CEOs Share Their Customer Service Musts

    Certain characteristics result in excellent customer service. Bob Evans, the CEO of Churchill Downs: “I love people who are just unwilling to stop until it’s right, whatever that is, they don’t stop until it’s right.”  Forbes Contributor, Robert Reiss sat down with Evans and other CEOs to get...

    Crystal Reports Technique: Passing Data from Subreport to Parent

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    When Manufacturers Should Use Epicor CRM or Best of Breed

    When Manufacturers Should Use Epicor CRM or Best of Breed

    Type in CRM (Customer Relationship Management) into Google and you will see more than 91 million search results. Many of those are world class CRM systems. And if you already have Epicor ERP should you use Epicor CRM or one of those best...

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