How to Avoid CRM Failure

    3 Causes of CRM Failure 

    Back in 1999, Hershey missed out on massive Halloween profits because of their inability to deliver orders. A few years later, Cigna health insurance customers couldn’t get their prescriptions filled or inquire about their coverage, causing the company to lose almost...

    Clean CRM Data Before Software Integration

    How to Clean CRM Data 

    10 Reasons to Implement CRM

    Why Do You Need CRM Software? 

    With greater customer expectations and global competition, the pressure is on for manufacturers and distributors to enhance customer relationships. Naturally, many enterprises are seeking out customer relationship management (CRM) software to refine their sales...

    How CRM Gets Sales and Marketing Teams in Sync

    CRM for Sales and Marketing Alignment

    What is Software Integration?

    Software Integration, Explained 

    Manufacturers and distributors often maintain multiple software systems for their front and back offices without realizing that there’s a better way to run their enterprise. Keeping ERP, CRM and other systems separated results in information silos, gaps in...

    Does Your Business Need a CRM Consultant?

    CRM Consulting Firm 

    Manufacturers and distributors receiving poor customer feedback or struggling to meet their sales quotas naturally seek out customer relationship management (CRM) software to reverse these trends. However, they don’t necessarily know the best way to invest in front-office...

    Better Together: Integrate ERP and CRM

    ERP and CRM Integration 

    Microsoft Dynamics CRM Drives ROI for Your Business

    Generate ROI from Your CRM 

    When businesses are seeking out the right enterprise software solution, one of the first areas they investigate is how much they’ll get back from their investment. Customer relationship management (CRM) instances deliver a significant return on your investment,...

    3 ERP and CRM Integration Best Practices

    Tips for Software Integration Success

    Microsoft Dynamics 365 Releases New AI Functionality

    Artificial Intelligence for CRM 

    Earlier this week, we published an overview of Salesforce’s latest developments from its Dreamforce 2018 conference. But not to be outdone, Microsoft Dynamics 365 is releasing new CRM applications available for public preview this month. These latest sales,...

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