New Updates Coming for Microsoft Dynamics 365 CRM

    What’s Next for the CRM Vendor? 

    A word of advice: when searching for an enterprise software vendor, pay attention to their update release notes. Vendors have a responsibility to provide their clients with continuous improvements and patches, ensuring their systems run seamlessly and include...

    Top 5 Ways to Improve Salesforce Usage

    Salesforce CRM Best Practices 

    The value your enterprise software adds to your company all depends on your users. A critical error project teams often make when implementing CRM software is training users how to leverage new tools but not why. Without understanding the benefits of the software,...

    CRM: The Cure for Common Sales Pains

    How CRM Improves Sales Processes 

    Sales reps always have their eyes on their quotas, looking to further customer relationships and capitalize on new opportunities to increase profits. But we all know the difficulties of meeting sales goals. Keeping up with various customer interactions,...

    How is IoT Transforming CRM?

    IoT for CRM 

    When we predicted which trends will shape ERP software in 2019, we heralded the Internet of Things (IoT) as one of the biggest game changers in the coming year. However, this trend isn’t limited to ERP. CRM systems are increasingly leveraging IoT technology to improve front-end...

    10 Reasons to Implement CRM

    Why Do You Need CRM Software? 

    With greater customer expectations and global competition, the pressure is on for manufacturers and distributors to enhance customer relationships. Naturally, many enterprises are seeking out customer relationship management (CRM) software to refine their sales...

    ERP and Lean Manufacturing: The Perfect Match

    ERP and Lean Manufacturing Go Hand in Hand

    Exciting Developments from Salesforce CRM

    Dreamforce 2018 Announcements

    Every year, Salesforce holds their four-day Dreamforce conference to inspire companies to unlock the full potential of their customer relationship management (CRM) software. The conference also serves as an opportunity for Salesforce to unveil exciting new...

    How Does CRM Generate ROI for Manufacturers?

    CRM for Manufacturing Success 

    For too long, many manufacturers have put all their efforts into managing their production lines, but at a cost. In their unwavering focus to improve manufacturing performance, they’ve left out a critical component: their customer relationships. With customer...

    CRM and ERP Integration: Critical Sync Points

    What Data Should You Sync Between ERP and CRM?

    Salesforce Einstein Debuts Customer Service Tools

    Latest from Salesforce Einstein AI 

    Salesforce’s Einstein AI platform debuted in the CRM market in 2016, and it’s already grown to provide an average of one billion predictions to each client every day. Its impressive performance demonstrates that enterprise artificial intelligence isn’t going...

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