Epicor Insights 2019, Part 1: Visit the Datix Booth

    Premier Software Solutions and Services 

    How to Avoid CRM Failure

    3 Causes of CRM Failure 

    Back in 1999, Hershey missed out on massive Halloween profits because of their inability to deliver orders. A few years later, Cigna health insurance customers couldn’t get their prescriptions filled or inquire about their coverage, causing the company to lose almost...

    Why Your Software Go Live Should Never Be January 1st

    Don’t Start the Year with a Software Launch 

    Does Your Business Need a CRM Consultant?

    CRM Consulting Firm 

    Manufacturers and distributors receiving poor customer feedback or struggling to meet their sales quotas naturally seek out customer relationship management (CRM) software to reverse these trends. However, they don’t necessarily know the best way to invest in front-office...

    CRM and ERP Training: Key to Software Success

    Top ERP and CRM Training Tips

    It’s no secret that enterprise software like CRM and ERP can truly revolutionize the way your company operates, connecting your departments and streamlining processes across your entire business. Also not a secret: the possibility that an ERP implementation could...

    CRM Implementation Best Practices

    Get the Most from Your CRM Software

    Each business is different and therefore has different enterprise software requirements. Having said that, there are certain protocols that several vendors and consultants agree are imperative to implementation success, no matter your unique needs. These are...

    The Ultimate CRM and ERP Implementation Plan E-Book

    Download Our Implementation Guide

    Business leaders understand the importance of seeking new strategies and systems for growth, but often, they find themselves falling back on their old methods. The reason? Change is hard. Even if manufacturers and distributors know about the benefits ERP and CRM

    Use CRM to Leverage Data for Effective Marketing

    CRM for Marketing

    Everyone knows that data drives industry success in the Age of the Consumer. The problem is that few marketers are effectively utilizing data, with an IBM study finding that over half of marketers consider their ability to leverage customer data as “poor” or “very poor.”...

    What Makes Salesforce Number One in CRM?

    Salesforce’s Superior Mobility and Data Analytics

    Recently, the International Data Corporation (IDC) presented its Worldwide Semiannual Software Tracker, which monitors the software industry’s software revenue estimates and tracks the business performance of software from 80 market segments and...

    Set Up CRM KPIs for Software Success

    Guide to Creating CRM KPIs

    Our CRM consultants frequently arrive on the scene of a manufacturing or distribution firm to save the business from an ill-performing CRM system. However, we often find that nobody can share what precise problems need to be fixed. Furthermore, nobody can even explain...

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