How to Avoid CRM Failure

    3 Causes of CRM Failure 

    Back in 1999, Hershey missed out on massive Halloween profits because of their inability to deliver orders. A few years later, Cigna health insurance customers couldn’t get their prescriptions filled or inquire about their coverage, causing the company to lose almost...

    Tips for Building Your Software Adoption Strategy

    Enterprise Software Adoption Strategy

    Businesses naturally invest in their vision, and innovators are now looking toward enterprise software to allow them to achieve it. However, even some of the most well-intentioned projects will fall flat because of a failure to put in place a comprehensive...

    Think You Don't Need CRM Software? Think Again

    Time and time again confident sales people will passionately tell you that they, and their team, don't need CRM software to track their clients, follow-up and close their sales consistently. They might exclaim "I have a spreadsheet system that works!"or "I've never dropped a lead before!", but...

    3 Ways To Manufacture CRM & ERP Adoption

    3 Ways To Manufacture CRM & ERP Adoption

    CRM and ERP implementations can be difficult. These processes take a lot of time and careful planning. After it's all said and done, fingers remain crossed as stakeholders hope that the organization itself will take to the new system. The challenge...

    Why CRM Gamification Could Aid Your Business

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