CRM Social Collaboration

    CRM Social Collaboration

    Giant multinationals to mid-size regional businesses are tapping into the power of social CRM.

    Carolyn Baird, global CRM research leader at IBM was quoted in 1 to 1 Media saying the integration of social media with CRM strategies is "the next frontier for organizations...

    A Subscription Economy Won’t Kill ERP

    A Subscription Economy Won’t Kill ERP

    If you have ever streamed a movie from Netflix, you are part of the subscription economy. Tien Tzuo former chief strategy officer and chief marketing officer at Salesforce.com shared his views on the growing trend in a striking article called: “The death of...

    What We Can All Learn from Start-Ups

    Your company might be a few months old or a few hundred years old. Change is inevitable and we can still learn from the start-up mentality. In an interview by Inc.com's Issie Lapowsky, sits down with Paul Graham, Y Combinator founder to answer the fundamental question with start-ups: Why do some...

    3 Tips for Excellent Customer Centric Service

    Customer service tends to get a bad rap. Or at the very least conjures up flash backs to negative experiences with a detached and impersonal sales representative.  We remember the positive experiences so clearly because they seem to happen infrequently. Fortunately, poor customer service can be...

    3 Ways Tech Savvy and Personable People Improve your Business

    As is often stereotyped, technical individuals are more comfortable coding in a solitary room than interacting in a business meeting. While that may hold true in some cases, our employees offer the best of both worlds.

    Datix employees are hardworking, technically savvy with a high level of...

    Free to Succeed: Company Culture at Datix

    Choosing the best company to work (not to mention with) for can be a real challenge. Many companies claim to be “flat” with direct communication from entry-level employees to senior management or C-level positions.  As we know this is not always the case. It is refreshing to work for a company...

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